General
Questions

LuxuryGiftsby1905: Who Are We?
LuxuryGiftsby1905 is a premier gifting brand based in Canada. We specialize in curating luxurious, customizable gift boxes for corporate and personal occasions, designed to strengthen connections and leave lasting impressions.
What makes your gift boxes unique?
Our gift boxes are thoughtfully curated with high-quality, luxury products to create a memorable gifting experience.
Who can use your services?
We serve corporate clients, small businesses, and individuals looking for premium, customized gifts.
Do you offer gifts for special occasions?
Yes, we provide gift options for holidays, employee appreciation, client gifts, and personal milestones.
How do I get started with an order?
Begin with a Discovery meeting where we learn your gifting needs and guide you through our process.
Can I see samples of your products?
Yes, we provide samples or design proposals to help you choose the perfect gifts for your needs.
Branding &
Customizations

Can I add my company logo to the gifts?
Yes, we offer corporate branding, including logo printing or adding branded items to gift boxes.
What information do you need for customizations?
We require your high-resolution logo (.ai, .eps, or .pdf) and any specific branding guidelines.
What type of products can be included in the gifts?
From premium snacks to luxury lifestyle items, we tailor the contents to suit your preferences.
Do you offer themed gift boxes?
Yes, we provide seasonal and themed gift boxes, perfect for holidays or specific occasions.
Can I create a fully custom gift box?
Absolutely! Share your ideas with us, and our concierge team will curate a bespoke box tailored to your needs.
Are there additional costs for corporate branding?
Pricing for custom branding depends on the type and complexity of the design. These details are discussed during the proposal stage.
Order Process

What happens during the Discovery stage?
We learn your goals, provide gifting options, and gather necessary details like logos and timelines.
What is included in the proposal stage?
You’ll receive design proposals, pricing options, and a deposit invoice to secure inventory.
How do I place an order?
Contact us to begin with a Discovery meeting to outline your needs, and we’ll handle the rest!
How long does the process take?
From the Discovery stage to delivery, the process can take 2-4 weeks depending on the order complexity.
How do you ensure quality control?
Every gift is meticulously curated, packaged, and inspected before shipping to guarantee perfection.
Can I reorder gifts in the future?
Yes, we can retain your preferences for easy reordering. Contact us to initiate repeat orders.
Billing

What payment methods do you accept?
We accept credit cards, PayPal, bank transfers, and other secure payment options.
Is there a deposit required to place an order?
Yes, a commitment deposit is required, which will be credited toward your final invoice.
When is the final payment due?
The final payment must be made at least two business days before the shipping date.
Do you provide invoices for corporate orders?
Yes, we provide detailed invoices, including itemized costs, for all orders.
Are there additional costs for corporate branding?
Pricing for custom branding depends on the type and complexity of the design. These details are discussed during the proposal stage.
Can I claim tax benefits on corporate gifts?
Depending on local tax regulations, corporate gifting may qualify as a deductible expense. Consult your tax advisor.
Delivery
& Shipping

How are gifts packaged for shipping?
Each gift box is meticulously prepared to ensure it arrives in pristine condition, reflecting our commitment to quality.
Do you ship internationally?
Currently, we only ship within Canada.
Do you offer shipping within Canada?
Yes, we provide seamless shipping across Canada with tracking included for every order.
Can you ship gifts to multiple addresses?
Absolutely. Our Address Collection Service simplifies the process of delivering to multiple recipients.
How long does shipping take?
Shipping timelines depend on your location and order size. We’ll provide an estimated delivery date once your order is confirmed.
Do you offer expedited shipping?
Expedited shipping options may be available for certain orders. Contact us for details.
What format is required for the recipient list?
We require an Excel spreadsheet with the recipients’ full names and addresses, submitted five business days before shipping.